Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the GDPR4All platform ("Platform"), operated by [Your Company Legal Name] ("we", "us", "our"). By creating an account or using the Platform, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Platform. If you are using the Platform on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

2. Definitions

• "Platform" — the GDPR4All web application and all associated services
• "User" — any individual who accesses the Platform, whether as a registered user or visitor
• "Client" — an organisation that subscribes to the Platform for GDPR compliance management
• "Reseller" — a partner organisation that manages Client accounts through the Platform
• "Compliance Data" — all data entered by Users into the Platform's compliance modules (ROPA, breach notifications, consent records, DSR records, DPIA assessments, vendor records, training records, documents)
• "Account" — a registered user profile on the Platform
• "Subscription" — the paid plan selected by the Client, granting access to Platform features

3. Account Registration

• You must provide accurate, current, and complete information during registration.
• Each individual may only maintain one Account. Shared or generic accounts are not permitted.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account.
• You must notify us immediately at support@gdpr4all.com if you suspect any unauthorised access to your Account.
• We reserve the right to suspend or terminate Accounts that contain inaccurate information or violate these Terms.

4. Platform Access

The Platform provides GDPR compliance management tools, including but not limited to: Records of Processing Activities (ROPA), breach notification management, consent management, Data Subject Request handling, Data Protection Impact Assessments (DPIA), vendor management, training and assessment modules, and compliance document generation.

We endeavour to maintain Platform availability but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance where practicable.

5. Important Disclaimer

6. User Obligations

By using the Platform, you agree to:

• Ensure the accuracy and completeness of all data you enter into the Platform
• Use the Platform only for its intended purpose of GDPR compliance management
• Not attempt to gain unauthorised access to any part of the Platform, other Users' accounts, or our systems
• Not use the Platform to store or process data that violates applicable laws
• Not reverse-engineer, decompile, or disassemble any part of the Platform
• Not use automated tools (bots, scrapers) to access the Platform without our written permission
• Comply with all applicable laws and regulations in your use of the Platform

7. Intellectual Property

Platform IP: The Platform, including its design, code, features, documentation, and branding, is the intellectual property of [Your Company Legal Name]. All rights are reserved. Your Subscription grants you a limited, non-exclusive, non-transferable licence to use the Platform for its intended purpose.

User Content: All Compliance Data and other content you enter into the Platform remains your intellectual property. We claim no ownership over your data. We process your data solely to provide the Platform services as described in our Privacy Policy.

8. Data Protection

We take the protection of your personal data seriously. Our processing of personal data is governed by our Privacy Policy, which forms part of these Terms. By using the Platform, you acknowledge that you have read and understood our Privacy Policy.

Where you act as a data controller and we process personal data on your behalf through the Platform, the terms of our Data Processing Agreement (available on request) shall apply.

9. Payment Terms

• Subscription fees are as displayed on our pricing page at the time of purchase.
• Payments are processed securely through Stripe. We do not store your payment card details.
• Subscriptions renew automatically at the end of each billing period unless cancelled.
• You may cancel your Subscription at any time. Cancellation takes effect at the end of the current billing period.
• Refunds are available within 14 days of initial purchase if you are not satisfied with the service. No refunds are provided after this period or for partial billing periods.
• We reserve the right to change pricing with 30 days' notice. Price changes will not affect the current billing period.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Platform is provided "as is" and "as available" without warranties of any kind, whether express or implied.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
• Our total aggregate liability for any claims arising from or related to these Terms or your use of the Platform shall not exceed the total fees paid by you in the 12 months preceding the claim.
• We are not liable for any regulatory fines, penalties, or enforcement actions resulting from your non-compliance with the GDPR or other applicable laws.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

11. Termination

• You may terminate your Account at any time by contacting us at support@gdpr4all.com.
• We may suspend or terminate your Account if you breach these Terms, engage in fraudulent or harmful activity, or fail to pay Subscription fees.
• Upon termination, you will have 30 days to export your Compliance Data. After this period, your data will be deleted in accordance with our Privacy Policy.
• Termination does not affect any rights or obligations that accrued prior to termination.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [the Hellenic Republic / England and Wales]. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Athens, Greece / England and Wales].

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be notified to you via the Platform and/or by email at least 30 days before they take effect. Your continued use of the Platform after the effective date constitutes acceptance of the modified Terms. If you do not agree to the changes, you should discontinue use of the Platform before the effective date.

14. Contact

If you have any questions about these Terms, please contact us:

• General enquiries: support@gdpr4all.com
• Legal matters: legal@gdpr4all.com